Michelle Carter

Michelle Carter has over two decades of experience in customer success and research & consulting roles. Michelle has held leadership positions at various companies such as Maru Group, Alcumus, Léger, Vision Critical, Kantar Worldpanel, Information Resources (IRI), and ACNielsen. Throughout their career, Michelle has demonstrated a strong track record of driving revenue growth, implementing customer service models, and delivering results to clients at a senior management level.

Michelle Carter received a BA in English from the University of Toronto. Michelle also obtained a Business Studies Certificate from Seneca Polytechnic. In 2017, they completed a Digital Marketing Management Certificate at the University of Toronto, followed by an Agile Project Management Certificate in 2019 at the same institution.