Kim Jackson is an experienced professional in event management and customer service within the sports and entertainment industry. Currently serving as Arena Events Manager at Maryland-National Capital Park and Planning Commission since January 2020, Kim previously held the position of Assistant Box Office Manager at the same organization from March 2015 to January 2020. Prior experience includes serving as Sr. Director Client Services at Monumental Sports & Entertainment, where Kim managed client services staff and oversaw operations for suite clients at Verizon Center, and Director of Customer Service at Washington Sports & Entertainment, responsible for managing ticket operations and customer service staff. Kim holds a Bachelor of Science degree in Physical Education/Sports Administration from Morgan State University.
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