James Gosling

James Gosling is a seasoned professional in customer support and technology management with extensive experience in the IT sector. Currently serving as a Customer Success Manager at Masabi since November 2016, James is dedicated to ensuring agency satisfaction and engagement with the Justride platform. Previously, as a Customer Support Engineer at Masabi, responsibilities included troubleshooting app issues and facilitating client issue resolutions. Prior roles included IT Support Technician at School Administrative Unit 29 Keene School District, where James delivered IT support to multiple school districts, and Lab Coordinator at Keene State College, managing a team of Student Lab Monitors and coordinating technology services. James holds a degree in English/Education from Keene State College and a Full Stack Web Development Certification from freeCodeCamp.