Gwen Johns

Gwen Johns has extensive experience in training and development within the banking sector, currently serving as the Education and Development Retail Trainer Lead at Mascoma Bank since August 2014, where responsibilities include instructional design and facilitation of various training formats aimed at enhancing the skills of retail employees. Previously, Gwen held roles at Connecticut River Bank, N.A., including Education and Development Retail Trainer and Marketing and Training Coordinator, where tasks involved compiling reports and tracking employee development. Early career roles include Teller/Customer Service Representative and Waitress, which honed customer service and communication skills. Gwen's educational background includes a Bachelor of Science degree in Registered Nursing from Husson University, obtained between 2007 and 2011.