Michael Neuman is a Mid-Level Salesforce Administrator at Mascoma Bank since March 2021, with extensive experience in quality engineering and technical support. Prior roles include Quality Engineer II and Quality Engineer at TriNet, where responsibilities encompassed designing and implementing tests, conducting quality assurance, and participating in full-cycle software testing. Earlier experience includes serving as a Tier II Helpdesk Specialist at Wachovia, focusing on Human Resources support and time clock software implementation. Michael holds a Bachelor of Science in Computer Software Engineering from Southern New Hampshire University, a Coding Bootcamp Certification in Full Stack Development from the University of North Carolina at Charlotte, and an Associate's degree in Computer Science from Central Piedmont Community College. Additionally, training through Trailhead by Salesforce has been completed since January 2021.
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