Eleanor A.

Eleanor A. currently serves as a Customer Service Advocate at MassageBook since April 2023. Prior to this role, Eleanor worked at Blackbaud as a Customer Support Specialist from June 2021 to March 2023, where responsibilities included resolving issues, creating knowledgebase content, and managing customer cases efficiently. Eleanor also held positions at Acceptance Insurance as a Claims Intake Specialist, at Gannett | USA TODAY NETWORK as a Mid-Market Account Manager, and as a Sales Product Specialist at G/O Digital. Earlier experience includes a role at Facebook as a Global Marketing Solutions Quality Assurance Representative, focusing on enhancing customer service quality and supporting client marketing needs. Eleanor's diverse background showcases a strong emphasis on customer advocacy, problem resolution, and service efficiency across various industries.