Sahaana Karthikeyan

Sahaana Karthikeyan is a BizOps Engineer 1 at Mastercard Processing S.A., with experience dating from June 2022 to the present. In this role, Sahaana engages in the entire service lifecycle, analyzes IT Service Management (ITSM) activities, and supports service preparations prior to launch. Previously, Sahaana worked as an Assistant System Engineer at Tata Consultancy Services from October 2020 to January 2022, managing systems and infrastructure, maintaining security, and optimizing performance. Sahaana began the professional career as a Summer Intern at Boffo Consulting in 2018. Academic qualifications include a B.Tech in Information Technology from SRM IST Chennai and a CBSE 12th degree from Hiranandani Upscale School.