Urszula MacIaszek

Urszula Maciaszek has a diverse work experience in the financial industry. Urszula started their career as a Specialist in Chargeback and Fraud team at Bank Polska Kasa Opieki S.A. from 1992 to 1999. In this role, they conducted complex cardholders' claims procedures, managed fraud transactions, and trained employees.

From 1999 to 2001, Urszula worked as a Card Specialist at BRE Bank S.A. - MultiBank.

Urszula then joined Raiffeisen Bank Polska S.A. in 2001 as a Senior Chargeback and Settlement Specialist. In this role, they handled complex cardholders' claims procedures, managed clearing and settlement with payment organizations, and implemented new solutions.

In 2014, Urszula transitioned to Mastercard Processing S.A., where they held various roles. Urszula started as a Chargeback and Fraud Senior Specialist, managing card transactions complaints procedures and anti-fraud processes. Urszula then became a Senior Compliance Specialist, and eventually a Product Owner. As a Product Owner, they successfully delivered a portfolio of over 100 projects, implemented banking and card payment schemes, and proposed innovations in the card payments area. Urszula also prioritized product backlog items and collaborated with multiple Agile teams.

Overall, Urszula has extensive experience in fraud prevention, chargeback procedures, settlement, compliance, and project management in the financial industry, with a focus on card payments.

Urszula Maciaszek completed their Master's degree in Economy at SGH Warsaw School of Economics, from 1988 to 1993.