Gabriella Carcamo

Gabriella Carcamo has a diverse work history in the IT field. Gabriella is currently working at MasterClass as a Senior IT Support Technician, a position they have held since March 2022. Prior to that, they worked as an IT Support Specialist at MasterClass from August 2021 to March 2022. Before joining MasterClass, Gabriella worked at Salesforce from October 2018 to August 2021. During their time at Salesforce, they held the positions of Techforce Analyst and IT/Provisioning Specialist. In these roles, they gained experience with various operating systems, including Microsoft Windows, MacOS, and Linux. Gabriella also demonstrated their knowledge in installing and configuring hardware, operating systems, and software, as well as supporting mobile devices. Additionally, Gabriella managed computer images, installed encryption software, and worked with ticketing systems to track and resolve IT problems. Gabriella collaborated closely with logistics and Information Technology Asset Management to handle asset supply, deployment, reconditioning, and redemption. Overall, Gabriella possesses a strong background in IT support and demonstrates proficiency in a range of technical tasks and responsibilities.

Gabriella Carcamo pursued their education in Computer Science from 2019 to 2021 at City College of San Francisco. During this time, they did not mention obtaining a specific degree. In addition to their formal education, Gabriella Carcamo has also acquired additional certifications. Gabriella successfully completed the "Foundations of Project Management" course from Coursera in February 2023. Furthermore, in July 2019, they attained a certification in "Programming for Everybody (Getting Started with Python)" from the same institution.