Anne Charvier

Head Of Customer Care Representative at Matera

Anne Charvier has a diverse work experience spanning several industries. Anne currently works as a Team Lead CSM at Matera since August 2022. Prior to that, they were an Onboarding Team Leader at Matera from January 2020 to August 2022.

Before joining Matera, Anne worked as an Internal Consultant at Urgo Consulting, a role they held from May 2018 to January 2020.

Anne also had an internship at Parnasse in 2017, where they were responsible for analyzing the customers database, sharing analysis with different departments, and providing recommendations to enhance customer satisfaction.

Anne's earlier experiences include working as a Project Manager and HR Manager at EMLYON Junior Conseil from November 2014 to December 2016. Anne was responsible for prospecting new clients, conducting corporate meetings, defining methodologies, hiring, and training the team.

Anne also had internships at Shar'Eat, Sabre Travel Network, and SIMPLIFIA, where they gained experience in business development, finance, and improving data quality.

Additionally, they had a placement at La Maison Elysées, where they worked in the restaurant of a luxury Parisian hotel for a month in July 2012.

Anne Charvier completed their education at various institutions. Anne began their education at Condorcet High School, where they obtained a Baccalauréat degree from 2008 to 2011. After that, they attended Saint Jean de Passy and Intégrale Rocher from 2011 to 2014, although the specific degree or field of study is not mentioned.

In 2014, Anne Charvier enrolled in emlyon business school and pursued a Master of Science in Management, completing the degree in 2018. During their time at emlyon, they also pursued a Master 2 in "Digital and Multichannel Marketing," although the final year is unspecified.

In 2017, they briefly attended NUCB Business School, where they obtained a Master's degree in Finance and Strategy for the duration of one year.

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