Dale Jones

Dale Jones is a seasoned technical support engineer with a robust career spanning over a decade in the technology sector. Currently serving as a Senior Technical Support Engineer at Matillion since August 2021, Dale is focused on career advancement and achieving new professional goals. Prior to this role, Dale held a position as a Senior Software Support Engineer at Integrated Research from August 2017 to August 2021, where contributions involved optimizing operations and enhancing user experiences through innovative technology. Earlier career experience includes a role as a CSC Support Engineer-Tier 1 at NICE Systems, responsible for resolving customer escalations and providing frontline support, and a Technician 3 position at Comcast, where problem-solving involved complex telecommunications systems.