Aaditya Pancholi

Aaditya Pancholi is an experienced IT professional currently serving as an IT Service Desk Technician at Mattioli Woods plc since August 2021, where responsibilities include providing 1st and 2nd line support, managing ticket resolutions via FreshService, configuring laptops, and maintaining security protocols. Previously, Aaditya worked as an IT Technician at Micro Technology Services from September 2019 to July 2021, offering support to managed clients and maintaining IT infrastructure. Earlier roles included sales positions at Primark and O2 (Telefónica UK). Aaditya holds a Bachelor of Science in Computer Games and Programming Skills from De Montfort University and a Diploma in Aviation/Airway Management and Operations from Frankfinn Airhostess Training Institute.