Melissa L. Albert

Melissa L. Albert serves as the Senior CRM Manager at Mattress Recycling Council, where responsibilities include overseeing Salesforce.com implementation and managing daily operations, project delivery, and stakeholder communications. With extensive experience in Salesforce administration and business analysis, Melissa has contributed to organizations across various sectors, including life sciences, higher education, manufacturing, and nonprofit. Previous roles include Salesforce Administrator at Insulet Corporation and Marketing and Sales Operations Consultant, where marketing strategies and processes were developed to enhance customer engagement and revenue opportunities. Melissa holds a Bachelor's degree in General Studies with a concentration in Human Resources Management and a Certificate in Human Resources Management from Southern New Hampshire University.