Truphena Inganga

Truphena Inganga has a diverse work experience, starting with their current role as a Customer Support Team Manager at Mawingu, where they oversee the day-to-day operations of the call center and ensures timely resolution of customer requests. Previously, they worked as a Quality Analyst/Trainer at Silver-Dean Co.Limited from August 2020 to September 2022. Before that, they served as a Customer Support Manager, Remote Services at UnitedHealth Group from January 2019 to July 2020, where they provided leadership, allocated resources, and prepared reports on the team's performance. Truphena also has experience as an Administrative Assistant at Premier Professional Institute from September 2018 to December 2018, as a Teacher at Mwala School from January 2017 to April 2017, and as a Cashier Customer Service at TotalEnergies from September 2016 to December 2016.

Truphena Inganga obtained a Bachelor's degree in Mathematics and Business from Machakos University, where they attended from 2015 to 2019. In 2016, Truphena also received a Scouts Training certification from Machakos. Prior to that, in 2014, they completed Leadership Training at St. Martha's. Truphena is currently pursuing a Master's degree in Applied Mathematics at Machakos University, which they started in 2020 and will finish in 2023.