Federico Fornaciari

Federico Fornaciari is a highly experienced professional currently serving as Customer Success Manager at Max Mara Fashion Group since April 2013, where responsibilities include managing the Omnichannel Competence Center, overseeing project management, account management for international clients, and supporting change management processes. Previously, Federico held roles as Senior Project Manager and Program Manager within the same company, leading high-budget IT projects and focusing on process reengineering and customer satisfaction. Prior experience includes production planning at Bolton Manitoba Spa and consulting for PTM Consulting srl in risk assessment for pharmaceutical companies. Federico earned a Master’s Degree in Management Engineering from Università degli Studi di Parma in 2013.