Stefan Moritz

Stefan Moritz currently serves as the Head of Innovation at Max Matthiessen and as a Visiting Professor at SDSI, where teaching focuses on service design, innovation, and leadership. In addition, Stefan holds a board member position at Karlstads universitet Samhällsnytta AB, contributing to innovative policy co-creation in Sweden. As an Accreditation Committee Member for the Service Design Network, Stefan fosters quality in service design education. With an extensive background as a keynote speaker, Stefan has inspired audiences on topics like innovation and customer experience. The consultancy founded by Stefan, plus Moritz, provides expertise in service design and strategy. Previous roles include Senior Design Director at McKinsey & Company and VP Customer Experience at Veryday, where leadership involved enhancing customer experience across global organizations. Stefan's educational achievements include a Master's degree in European Studies in Design from Köln International School of Design and a Bachelor's degree in European Design from the same institution.