Jay Dabhi is an experienced professional currently serving as a Call Agent at Maxicus since January 2023, where responsibilities include supporting the Swiggy delivery team and working with Airtel Payments Bank. Prior experience includes a role as a Customer Service Advisor at iSON Xperiences from August 2023 to May 2024, focusing on both voice and non-voice processes, with additional training in quality assurance and training roles. Jay holds a Bachelor of Commerce degree in Business Administration and Management from Smt. T. J. Patel English Medium Commerce College.
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