Abdullahi Hassan

Abdullahi Hassan is a highly skilled Senior Engineer at Maximus since August 2021, where significant achievements include deploying a new Windows Autopilot build that reduced waiting time for new starters and replacement devices by 80%, and leading the continuous development improvement program for IT Services desktop infrastructure. Previous roles at Maximus include IT Desktop Team Lead, improving ticket logging accuracy and reducing waiting times by 20%, and Tier 2 Desktop Support Engineer, providing comprehensive support across EMEA. Prior experience at Jigsaw24 involved designing and installing computer hardware configurations and troubleshooting system issues. Abdullahi’s career began at Santander UK as a Graduate Case Handler, focusing on detailed analysis of Payment Protection Insurance cases. Abdullahi holds a BSc (Hons) in Computer Science from Birmingham City University, earned in 2019.