Patrick Er

Chief People & Transformation Officer at Maxis

Patrick leads a team focusing on Sales, Customer Service and Supply Chain Management.

Patrick joined Maxis in June 2016 as Head of Commercial Management and Customer Experience and was subsequently appointed as Head of Regional Sales Management - West Malaysia in March 2019. On 1 June 2021, he was appointed as Chief of Sales & Service.

Prior to joining Maxis, he held senior roles in Hong Leong Bank. He was responsible for the micro and small SME segment profitability, sales, marketing, and product development. He was also responsible for the bank's 300-branch network distribution strategy, design and format, technology and IT innovation, and productivity. Before Hong Leong Bank, he was previously with Digi where he was responsible for consumer sales and customer service across all retail and branded channel stores.

Patrick holds a Bachelor of Science in Mechanical Engineering from Michigan Technology University and a Master's in Business Administration from University of Newcastle.

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