Cuong Hoang Manh

Cuong Hoang Manh currently serves as the Head of Customer Value Development Division at Mcredit - MB Shinsei Finance Limited, having held this position since July 2020. Responsibilities include overseeing customer personas and segmentations, product development, and customer journey management. Cuong also has extensive experience in business intelligence and analytics, sales planning, and digital marketing. Prior to this role, Cuong held various positions at Vietnam Prosperity Bank (VPBank) from February 2014 to July 2020, culminating as Business Intelligence Manager, where oversight included retail sales performance and customer segmentation. Cuong's earlier career includes a role as Branch Manager at Maritime Bank, focusing on operational management and customer relations, following a management trainee program. Cuong holds a Bachelor's degree in Finance from the National Economics University, completed in 2010.