Amy Donovan is an experienced training content specialist currently serving as the Sr. Training Content Specialist at McGee Air Services since June 2022, where responsibility includes developing and revising e-learning modules and creating various training materials for over 3,000 employees. Prior to this role, Amy worked at Alaska Airlines as a Training Content Developer, focusing on creating training materials for Airport Operations and Customer Service agents, and also served as a Customer Service Agent. Earlier professional experience includes a supervisory position at Beecher's Handmade Cheese, overseeing a team and training new hires, as well as a barista role at Starbucks. Amy holds a Bachelor of Business Administration degree with a focus on Project Management and Information Systems from the University of Maine at Presque Isle and has further education from Eastern Gateway Community College and Green River College.
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