Stacy Hansbury

Stacy Hansbury is a seasoned executive specializing in customer experience and operational leadership, currently serving as Senior Vice President of Global Customer Experience at McGraw Hill since May 2013. With a proven track record in transforming customer support and driving digital strategies, Stacy previously held roles such as Vice President of Global Customer Support Experience and Vice President of Digital Channels and Customer Experience at McGraw Hill. As co-founder and executive coach at Strive LLC since 2015, Stacy focuses on enhancing leadership development within growth-stage companies. Prior to McGraw Hill, considerable experience was gained at Staples Business Advantage, where roles included Vice President of B2B eCommerce and Integration and various leadership positions in customer service and support. Stacy holds an MBA from Babson F.W. Olin Graduate School of Business and a Bachelor of Science in Business Administration from Providence College.