Keith Jones

Keith Jones is an accomplished IT manager with extensive experience in process, methods, and quality management. Currently serving as IT Manager at MCIC Vermont, LLC since July 2017, Keith Jones oversees initiatives to ensure consistent IT processes and improve services. As IT Customer Support Manager at the same company since June 2016, responsibilities include implementing ITIL standards and leading Change Management efforts. Prior experience includes roles at MagMutual Insurance Company, where Keith Jones managed Service Desk operations, developed enterprise applications, and designed the company's initial website and e-commerce solutions. Educational qualifications include a Bachelor of Science in Computer/Information Technology Administration and Management from DeVry University and a Bachelor of Science in Information Systems from the University of Florida.