Patricia Martins is currently the Channer Partnertship Director at MDS Insure Brasil. Patricia has held this position since May of 2018. Prior to their current role, they served as the Superintendente de Beneficios at MDS Group from January of 2022 to April of 2018. In this role, they were responsible for managing the relationships with clients, institutional management, risk management, and medical management. Patricia also served as the SUPERINTENDENTE DE BENEFÍCIOS at APR Corretora de Seguros from April of 2017 to April of 2018. In this role, they were responsible for customer relations (after-sales), defining the strategic direction of the business relationship area focusing on customer loyalty and engagement of the team, cross-selling and up-selling, and defining the customer service package (tools, services, and support). Patricia began their career in the insurance industry at Admix Seguros in January of 2015 where they served as the GERENTE EXECUTIVA until March of 2017. In this role, they were responsible for developing and overseeing the distribution strategy of health, auto, and life products involving the pillars of: Tool + Product + Commercial; Distribution strategy with anservicing model, segmented services, and a loyalty program; Relationship with the customer (end-customer and insurance broker).
Patricia Martins has a degree in Public Relations from Faculdade Cásper Líbero and a post-graduate degree in Business Administration from Fundação Armando Alvares Penteado. Patricia also has a leadership development program from Fundação Dom Cabral in Business Administration.
Their manager is José Manuel Dias da Fonseca, CEO, Global. They are on a team with Marcelo Ferreira - Relationship Director, Thiago Tristão - CEO, MDS Re & VP, Corporate Risks, and Leandro Freitas - Financial Lines Director.
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