Pauline Jones

Pauline Jones currently serves as a Service Operations Specialist, managing service operations since June 2024. Prior to this role, Pauline Jones has amassed extensive experience at MDS Global, beginning in March 1988 and holding various senior positions including Head of Global Managed Service Operations, Senior Manager of MDS Central Services, Head of Operations, and Head of Managed Service. With a strong background in operations and managed service, Pauline Jones is well-versed in service management frameworks.