Valerie Frazier

Valerie Frazier is an experienced professional in the banking industry, currently serving as a Call Center Manager at The Mechanics Bank since April 2007, where management of a team of 15 agents is a primary responsibility. Previously, Valerie held several pivotal roles, including Manager of Training & Development at The Vintage Bank, where training programs were developed and facilitated, and as a Facilitator at Washington Mutual for training new hires and sales. Valerie’s experience at The Mechanics Bank also includes a notable tenure as an Instructional Designer and Senior Operations Officer, focusing on coaching and training programs across various functions. Earlier in Valerie's career, roles at California Bank & Trust and Sumitomo Bank involved facilitating and designing training programs, as well as managing training during a merger. Valerie holds a Bachelor's degree in Business from Golden Gate University and continues education at Arizona State University.