Joanna Bailey

Joanna Bailey is an accomplished Customer Service Manager currently at Meckley Services, Inc., since July 2018, recognized for leading high-performing teams and enhancing customer satisfaction. Joanna has extensive experience in developing and executing customer service strategies that prioritize operational efficiency and a customer-centric approach. Prior to this role, Joanna served as Area Manager at Tech-24, focusing on daily operations, associate development, and financial management, and held the position of Dispatcher at American Mechanical, where Joanna optimized technician assignments, achieving a notable 20% reduction in service response times. Joanna is also an alumnus of UC San Diego.