Jonathan Isaac

Jonathan Isaac is a seasoned operations professional with extensive experience in management and process improvement. Currently serving as Senior Transition Manager and Senior Operations Manager at Med-Metrix since June 2022, Jonathan supervises various teams within the assigned department, fosters relationships with clients, assesses operational effectiveness, ensures adherence to company policies, and provides coaching to operational managers and supervisors. Previously, at Optum from September 2014 to January 2022, Jonathan held roles as Assistant Manager, Trainer, and Subrogation Specialist, focusing on team supervision, process improvements, quality oversight, and training coordination. Jonathan also worked as Accounts Receivable Specialist at MicroSourcing from September 2012 to September 2014, contributing to the financial operations of the company.