Melissa Smith

Melissa Smith is an accomplished professional with extensive experience in account management and customer satisfaction. Currently serving as Manager of Account Executives at Medely since August 2021, Melissa has progressed through various roles including Account Executive, Team Lead, and Senior Account Executive. Prior to Medely, Melissa worked at Lee Ann LaBorde State Farm Agency from January 2013 to August 2021 as a Marketing Coordinator and Insurance Account Representative, focusing on new customer acquisition, retention, and counseling, while also developing a customer onboarding process to enhance satisfaction. Melissa holds a degree from Texas A&M University-Corpus Christi, earned between 2008 and 2010.