Brian Gandia

Brian Gandia is a Customer Success Manager at MediaRadar, Inc., responsible for supporting over 100 clients and driving engagement with the company's SaaS platform to ensure high customer satisfaction and retention rates. Prior to this role, Brian completed a Customer Experience Fellowship at KindWork, developing technical skills in tools such as Zendesk and Intercom, and enhancing professional skills in customer interaction and communication. Previous experiences include providing customer service at Vodega NYC and Staten Island Yankee Stadium, managing custodial duties at a public school, and serving in various customer service roles throughout their career. Brian holds a Bachelor of Applied Science in Business, Management, Marketing, and Related Support Services from the City University of New York-College of Staten Island.