Jeannette Matranga (JJ)

Jeannette "JJ" Matranga has extensive experience in customer service and management roles across various industries. Currently serving as Front Desk Staff at Medical Express since March 2021, JJ's previous positions include Customer Service Supervisor at Newegg and Patient Advocate at Prescription Lifeline, where skills in resolving customer inquiries and issues were developed. JJ also worked as a Fraud Investigator at All Clear ID, addressing fraudulent activities on customers' credit reports. Earlier roles include General Manager at Pelican Bay, where responsibilities encompassed employee management, event planning, and operational oversight, as well as Administrative Assistant at Ostendorf, Tate, Barnett & Wells and Loan Processor at Campo Mortgage Company. JJ holds an Associate degree in Performance Education from Delgado.