Laura Blackmore

Laura Blackmore is a seasoned professional with extensive experience in customer success and account management across various industries. Currently serving as a Senior Customer Success Specialist at Medical Tracker, Laura oversees customer onboarding, manages a significant portfolio generating over £629K in annual recurring revenue, and maintains a high customer retention rate of 97%. Previous roles include Commercial Account Manager and Tour Operator Account Executive at HF Holidays, where Laura excelled in negotiating contracts and optimizing revenue. Laura's career also includes leadership positions at Air Business Limited and creative work as a freelance prop maker and scenic artist. Educational accomplishments include a Foundation Degree in Prop Making and Scenic Construction from Northbrook College Sussex.