Jeff Johnson

Jeff Johnson has a diverse work experience spanning over two decades. Jeff currently holds the position of Solution Optimization Director at Medrio since December 2022. Prior to this, Jeff worked as an Independent Consultant starting from September 2022.

Before becoming an Independent Consultant, Jeff served as the VP of Customer Success at ixlayer from November 2021 to June 2022. Jeff also worked as the VP of Customer Success - Americas at OutSystems from July 2019 to October 2021 and as the Global VP of Customer Success at Qubole from July 2017 to March 2019.

Jeff has also held various leadership roles in customer success and product development. Jeff served as the Director of Customer Success at Splunk from January 2016 to July 2017. Prior to that, they worked at Comprehend Systems as part of their customer success team from September 2014 to January 2016.

Jeff has a strong background in the technology industry. Jeff worked at Medrio in multiple roles, including VP of Product from July 2013 to September 2014, Director of Customer Success (Product + Services) from May 2008 to July 2013, and Director of Engineering from May 2006 to May 2008.

Before joining Medrio, Jeff gained experience as a Sr. Software Engineer at BenefitStreet, Inc from July 2002 to April 2006. Jeff also worked as a Software Engineer at EarthLink Internet in the year 2001.

Overall, Jeff Johnson's work experience highlights their expertise in customer success, product development, and leadership roles in the technology industry.

Jeff Johnson earned a Bachelor of Science degree in Business Administration with a focus on Management Information Systems (MIS) and Finance from Saint Louis University. Jeff attended Saint Louis University from 1993 to 1997. Additionally, Jeff has obtained various certifications throughout their career. In 2016, they became a Splunk Certified Sales Rep I. Then, in 2022, they received certification as an Associate OutSystems React Developer from OutSystems. Most recently, in 2023, they obtained Configuration - EDC certification from Medrio.