Jennifer Hyatt

Jennifer Hyatt is an experienced IT Operations Manager and Healthcare Consultant currently leading managed services delivery at HCTec since September 2022. With a focus on process standardization and service design, Jennifer has successfully implemented ITIL best practices across Change Management, Problem Management, Request Management, and Incident Management. Previous roles include Manager of IT Service Delivery at Augusta University Health and Client Services Manager at HCTec, where Jennifer managed client relationships and ensured high-quality service delivery. Additional experience includes strategic IT consulting and EHR implementation, further solidifying expertise in optimizing healthcare IT solutions. Jennifer holds education credentials from Augusta State University and Georgia Military College-Augusta Campus.