Connor Bean has worked in a variety of roles in the customer service and marketing fields since 2013. In 2013, they began their career at Bluewater Inc. as a Marketing Intern, where they assisted the Marketing department in branding and creative campaigns, analyzed and researched prospective clients for the Sales department, and developed skills and knowledge in SEO, Sales Force, and tracking data for marketing campaigns. Connor then moved to a role as an Account Coordinator at Bluewater Inc., followed by an Application Analyst role in the same company. In this role, they were responsible for systems conversion and implementation across all clients, project management of onboarding a client with one hundred local sites and six various email templates, and QA/Application testing during client implementation and ongoing maintenance. In 2016, they moved to Avocode, Inc. as a Customer Support. After that, they held an Active Travel Strategy Intern role at Sustrans in 2019, followed by a Research Intern role at Agile City in the same year. In 2020, Connor Bean began their current role at Fellow as an Associate Director of Customer Success, followed by Head of Customer Success, Customer Success Manager, and Customer Success Associate roles.
Connor Bean has a diverse educational background. Connor obtained a Bachelor of Business Administration (B.B.A.) from the University of Iowa in 2013, majoring in Human Resources Management and Business Administration, Management and Operations. In 2012, they completed a study abroad program at University College Cork. In 2018, they earned an MSc in Global Sustainable Cities from the University of Strathclyde with a focus on Urban Planning and Sustainability. Additionally, in 2015 they obtained a Teaching English as a Foreign Language (TEFL) certification from Via Lingua International.
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