David Otero is an experienced customer experience professional with a strong background in client relations and operations. Currently serving as a Senior CX Associate and CX Partnerships Coordinator at Melio since May 2021, David has previously held roles at Truepill as a Customer Service Associate and at Uncommon Goods as a Seasonal Inbound Operations Associate. With prior experience as a City Operation Representative at Ritual.co, David facilitated merchant onboarding and platform integration. David also worked as a Food Server at Rare Bar and Grill from May 2016 to December 2017. David holds a degree from St. Francis College, obtained between 2018 and 2022.
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