Tracy Edwards

Tracy Edwards is an experienced professional with a diverse background in customer success, sales, and administrative roles. Currently serving as a Customer Success Manager at Melius Cyber, Tracy focuses on cyber security, including vulnerability scanning and breach detection. Previous roles include SEND Inclusion Administrator at Thorp Academy and Administrative Assistant at ST THOMAS MORE RC ACADEMY and Jesmond Park Academy, where responsibilities involved managing student records and communicating with students and parents. Tracy's early career features significant experience in property sales as a Sales Negotiator and Valuer/Lister at Bridgfords, along with a strong foundation in customer service as Customer Services Director at Netstore plc, where Tracy was instrumental in enhancing customer relationships and support processes. An additional background in freelance business services showcases adaptability and a commitment to effective project management.