Derek Jacobson

Customer Success Manager at Memfault

Derek Jacobson is an experienced Customer Success Manager currently employed at Memfault since April 2023. Previously, Derek held various positions at Centage from August 2017 to March 2023, including Account Executive, Channel Sales Manager, and Customer Success Manager, contributing to the success of Budget Maestro, a platform designed for Smart Budgets. Prior to Centage, Derek served as Sr. Account Executive at Continuity from January 2016 to July 2017, where responsibilities included redefining the sales model and overseeing the full sales cycle. At SDL plc, from February 2014 to January 2016, Derek was recognized as the 2014 Global Inside Sales Rep of the Year, leading a team in generating pipeline for Content & Analytics product lines. Derek’s career began at Curata, where roles in Customer Success and Account Management involved onboarding and training new clients while ensuring high customer satisfaction. Derek holds a Bachelor of Arts degree in Philosophy and English from Bates College.

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