Jeffrey Kaplan

Jeffrey Kaplan is an accomplished healthcare executive with extensive experience in operations and patient access. Currently serving as Vice President of the Patient Access Center at Memorial Healthcare System since October 2021, Kaplan has a proven track record of improving care quality, patient satisfaction, and operational efficiency. Prior to this role, Kaplan held key positions at Baptist Health South Florida, including AVP Clinical Enterprise, Business Operations, and COO of HeartWell, focusing on transforming healthcare operations post-acquisition. Kaplan's previous experiences include leadership roles at MMI Medical Center, LLC, where startup strategies and capital raising were critical, and Concentra Health Services, with responsibilities in supply chain management and regulatory compliance. Kaplan holds a Bachelor's degree from the University of Florida and additional education from Brooklyn College.