Alena Dlabajova is an experienced CRM and Sales Process Manager at Phrase since May 2015, where responsibilities include CRM/Salesforce administration, sales process optimization, and cross-functional collaboration with various teams. Prior roles within Phrase include Sales Process Specialist and Lead Generation Manager, where focus areas included sales operations support, training, and market research. Alena's career also includes positions in market development at Flow Studio Games and project expertise at Czech University of Life Sciences Prague, along with early experience in marketing assistance at Lemonade and trainee roles at Raiffeisenbank a.s. Alena holds a Master’s Degree in Business and Administration from Czech University of Life Sciences Prague and a Master’s Degree in Business and Management from Université catholique de Lyon.
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