Lorena Rodrigues

Lorena Rodrigues is a professional with extensive experience in Customer Success and marketing roles across various organizations. Currently serving as Líder de Ongoing at Cardápio Web, Lorena leads strategic sectors focused on customer adoption and retention with a team of three, managing the onboarding process to enhance platform engagement. Previously, as Customer Success Manager, Lorena engaged with high-ticket clients at R7 Treinamentos, facilitating relationship strategies and upselling initiatives. Early career experiences include roles at Sebrae no Ceará, Tera Comunicação, and multiple internships where Lorena honed skills in CRM systems, content creation, and customer engagement. Lorena holds a degree in Comunicação Social with a focus on Publicidade e Propaganda from the Federal University of Ceará.