Bethany Hannaby

Bethany Hannaby is an experienced operations support professional currently serving as an EV Operations Support Executive at Mer since April 2022, where responsibilities include assisting project managers with the planning and execution of EV charging installation projects. Previously, Bethany held a secondment as Operations Project Lead, collaborating with various stakeholders to enhance customer journey processes, and worked as a Customer Support Executive, providing second-line support for charge point operators. Prior experience includes multiple roles in customer support at Elmtronics and Worldpay, as well as a sales associate position at Reiss and a human resources work experience role at Utilitywise. Bethany holds a Bachelor's degree in Business with Management from Northumbria University and a CIPD Level 5 Intermediate Diploma in HRM from Newcastle College.