Erika Ramos Cabrales has extensive experience in customer relations and service management, currently serving as EJECUTIVA INTEGRAL DE PROTECCIÓN at Pan American Life de Colombia since January 2016. In addition, Erika has been with MERCADO since January 2002, focusing on client loyalty, maintenance, and acquisition by providing comprehensive portfolios of services and products from various companies, all while ensuring the highest service standards. Erika holds a degree in Publicidad from Fundación Universitaria San Martín, showcasing a strong background in creative and strategic communication.
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