Khawulele Matomane

Customer Resolution Officer at Mercantile Bank

Khawulele Matomane is an experienced financial services professional currently serving as a Customer Resolution Officer at Capitec since July 2021, where responsibilities include handling customer queries from various channels. Previous experience includes a role as a Universal Banker (learner) at Standard Bank Group from July 2019 to December 2020, engaging in personal customer service requests. Additionally, Khawulele worked as a Student Tutor in Taxation at the University of Johannesburg in 2017, providing academic support to third-year students. Academic qualifications include an Advanced Diploma in Financial Management from the University of Johannesburg, a Banking Certificate from Cornerstone, and a Diploma in Accountancy from the University of Johannesburg.

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