Melissa Cooper-Prince

Melissa Cooper-Prince has a diverse work experience spanning over several companies and roles. Melissa currently works as a Human Resources Assistant at Mercantile Bank since 2022. Prior to this, they were a Quality Assurance Specialist at West Michigan Works! from 2021 to 2022, where they ensured compliance with policies and regulations and reported any issues or trends to management.

Before that, Melissa worked as a Patient Access Representative at Spectrum Health from 2020 to 2021. In this role, they provided excellent customer service, scheduled appointments, assisted customers with troubleshooting, and stayed informed on job-related information.

From 2009 to 2020, Melissa was a Lead Sales Coordinator & Analyst at Metro by T-Mobile. Melissa managed a large territory and number of locations, handled projects such as market launches, and played a key role in improving organization procedures and compliance.

Prior to this, Melissa worked as a Project Coordinator & Executive Assistant at Sprint from 2006 to 2009. Melissa supported a large department, managed office facilities, handled administrative tasks, and organized company functions.

Melissa's earlier experiences include Office Manager & Marketing Coordinator at Balance Your Books/Dennis M Najjar, CPA from 2003 to 2005, Executive Assistant at PROMOTIONS SLIDES, INC. from 1999 to 2000, and Administrative Assistant at Ramapo College of New Jersey from 1997 to 1999. Melissa also worked as a Shelter Aid at the Center for Women in Transition from 1994 to 1997 and as a Day Camp Supervisor at HOLLAND COMMUNITY EDUCATION in 1996.

Overall, Melissa has displayed a strong work ethic and a wide range of skills in roles such as HR, quality assurance, customer service, sales coordination, project coordination, and office management.

Melissa Cooper-Prince pursued their education at the Hope College, where they earned a Bachelor of Arts degree in Social Work with a minor in English between 1991 and 1995. Currently, they are enrolled at The University of Arizona Global Campus, where they are on their way to completing a Master of Business Administration (MBA) with a concentration in Operations Management and Supervision. The anticipated completion date for their MBA degree is in 2021.