Christina Luers, CRCM

Christina Luers, CRCM, has extensive experience in compliance and risk management. Christina currently holds the position of Head of Compliance (CCO) and BSA Officer at Mercantile, where they report directly to the CEO and is responsible for overseeing compliance within the organization. Their role includes ensuring compliance with laws, regulatory requirements, policies, and procedures, as well as establishing standards and implementing procedures to effectively identify and correct non-compliance. Christina collaborates with executive management and the board on policies and procedures to maintain a strong compliance program.

Prior to their current role, Christina worked at PayPal as a Senior Manager, Internal Credit Controls, where they played a key role in building out controls, testing, and monitoring for the Venmo Credit Card. Christina was also responsible for managing issues and remediations associated with the credit card.

Christina's experience also includes serving as a Compliance Officer at Blispay, a financial technology company. Here, they provided legal, compliance, and strategic guidance, conducting risk assessments, internal audits, and testing and monitoring. Christina worked closely with business units to ensure compliance with applicable laws and regulations and collaborated with bank compliance teams, auditors, and regulators.

Before joining Blispay, Christina held various roles at PayPal, including Compliance Manager and QA Software Engineer. In these positions, they served as the compliance point of contact for credit issues and remediations, ensured regulatory adherence to consumer protection regulations, and led the design and formalization of compliance processes and governance standards.

Overall, Christina Luers' work experience demonstrates their expertise in compliance, risk management, and strategic guidance, making their a valuable asset in ensuring regulatory compliance within organizations.

Christina Luers, CRCM, holds a BA degree from the University of Maryland Baltimore County, an Honors University, where they studied Psychology and Sociology. Christina has also obtained the Certified Regulatory Compliance Manager (CRCM) certification from the American Bankers Association. In addition, they hold a Project Management Certificate from the Project Management Institute (PMI). Further details regarding the obtained months and years for their certifications are not provided. Furthermore, their attendance dates at the University of Maryland Baltimore County and ABA National Compliance School are also not specified.