Darlene Romero

Program Manager, Communities at Merchant Risk Council

Darlene Romero is an accomplished professional with a robust background in payment operations and community management. Currently serving as Program Manager for the Community at MRC | Merchant Risk Council since September 2022, Darlene focuses on enhancing community programs. Prior roles include Webinar Chair for the Merchant Board at PaymentsEd Forum from October 2021 to September 2022, where Darlene engaged with industry leaders, and Payment Operations Manager/Product Owner at Clarus Commerce from January 2021 to May 2022. Darlene also held positions such as Manager of Global Payment Operations at cxLoyalty, Lead Strategy Development/Sales Manager at Universal American, Real Estate Sales Agent at CENTURY 21®, and Business Analyst at MetLife. Darlene holds a Bachelor of Business Administration in Marketing from Berkeley College.

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