Monica Armugam

Monica Armugam began their work experience in 2005 as a Supervisor at Innovation Group (Pty) Ltd. Monica then worked as a Line Manager at On Digital Media (TopTV) from 2010 to 2012. From 2011 to 2012, they held the position of Line Manager at BMW. In 2012, Monica worked as an Operations Manager at Inter-Active Technologies. Monica also served as a Customer Service Manager at LUCID for a few months in 2013. Monica then joined Vodacom in 2014, starting as an Account Manager Corporate Strategic before becoming a Supervisor and then Vodacom Business Digital Sales. Monica joined Merchants in 2020 and has held various roles including Head of Operations and Call Center Manager for different departments.

Monica Armugam attended Meadowlands Secondary School from 1987 to 1991. During this time, they obtained a degree in NQF Level 2 Contact Centre Support, NQF Level 2 Health and Safety, and First Aid, with a field of study in Contact Centre. Additionally, Monica Armugam completed their secondary education at Meadowlands Secondary School during the same period. No further information about their degree or field of study is provided.