Bailey Taylor

Bailey Taylor has extensive experience in customer experience roles, currently serving as CX Owner at Mercury NZ since December 2022. Prior experience includes a tenure at Trustpower from October 2012 to March 2023, where Bailey held multiple positions, including Customer Experience Team Leader, Faults Dispatch Lead CEA, Faults Dispatch CEA, and Customer Experience Advocate. This diverse background demonstrates a strong commitment to enhancing customer experiences and managing teams effectively.