Kay McIntosh

Technical Operations Specialist / B at Meridian Energy

Kay McIntosh has a diverse work experience spanning over 13 years. Kay started their career in 2007 as a Customer Service Representative at TeleTech, where they answered customer queries and provided technical support. In 2008, they moved to Meridian Energy as a Customer Resolution Facilitator, where they resolved customer complaints and ensured compliance requirements were met. Kay then transitioned to the role of Billing Administrator, where they processed and validated meter readings and provided technical support to internal customers. Kay continued to grow in their career and became the Buying Group Billing Manager, where they managed billing for different customer groups and collaborated with vendors to implement changes. Kay'smost recent role at Meridian Energy was as a Technical Operations Specialist, where they trained and coached team members, completed changes to billing processes, and obtained their Scrum Master Certification.

Kay McIntosh attended Burnside High School, but the specific dates of their enrollment and any degrees or fields of study are unknown. Additionally, Kay has obtained several certifications from LinkedIn, including "How to Train Your Brain for Maximum Growth," "Out and Proud: Approaching LGBT Issues in the Workplace," "Productivity Principles to Make Time for What's Important," and "Trello Essential Training" in January 2023.

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